All merchants who process credit card payments must comply with a set of security standards provided by the credit card industry. One of the requirements is to restrict physical access to cardholder data. To comply with this requirement, as of May 1, 2021, Farmers RECC Member Service Representatives will no longer process credit card payments over the phone. This change in practice was not only implemented to protect financial information of Farmers RECC members, but also as a means to protect its employees.
Farmers RECC offers several secure payment options for members.
Automatic Bank Draft - Payments are automatically deducted from your bank account information to pay the balance of your account. Please contact us at 270-651-2191 and select option ‘4’ to set up automatic bank draft.
Phone - Payments can also be made via phone system at any time. Simply call 270-651-2191 and select ‘Option 2’. Remember to have your account number ready.
Mobile App or Member Center Payments - The Farmers RECC Mobile App and online Member Center allows you to pay your bill, view your daily energy usage and manage your Farmers RECC account from anywhere with an internet connection. Just search for 'Farmers RECC' in the Apple Store or Google Play store or navigate to www.farmersrecc.com and select ‘Member Center’.
If you have never used our online payment options, you will need to set up your username and password with Farmers RECC.
Set Up Online Payment Profile
- Visit our Member Center at www.farmersrecc.com and select Login.
- (On mobile devices, click ‘Bill Payment’ and select ‘Go to Desktop Version’ and click ‘Login.’)
- Select ‘New User’ option
- Complete registration information
- Login to your account using your new username and password
Texting – To enable text to pay with Farmers RECC, we must have a valid credit card profile set up. To do this:
Set Up Credit Card Profile:
- Visit our Member Center at www.farmersrecc.com and login
- ‘Your Payments’ tab
- Select ‘Payment Profile’
- Select credit card or echeck profile
- Complete the information
Set Up Phone Number
- Visit our Member Center at www.farmersrecc.om and login
- ‘Your Account’
- ‘Account Profile’
- Complete telephone number information
Then text ‘START’ to 352667.
To pay text ‘PAY’.
Mail - Farmers RECC can always take a payment via mail as well. Just address your envelope to: Farmers RECC, P.O. Box 2198, Glasgow, KY 42142-1298.
Office - Payments can be placed in the night deposit or taken during the business hours of 7:30AM and 4:30PM at one of the following locations:
Headquarters: 504 South Broadway, Glasgow, KY 42141
Munfordville Office: 401 Main Street, Munfordville, KY 42765